Nonius Mobile Privacy Policy

Your privacy is important to us, so the data provided with your consent is used exclusively in the context of the services we provide . This data isn’t sold to third parties nor used for marketing purposes. Nonius Mobile values its users' information and the transparency in the use of its services, which is why we ask you to read the conditions contained in our Privacy Policy carefully. Our Privacy Policy informs you, not only of how we deal with the processing of personal data, its purpose, means and conditions of its communication, but also your rights as the data holder. If you wish to manage your data or clarify any question regarding our privacy policy, you can contact us via e-mail at


1. Information we collect

We collect information in the following ways:

1.1. Information provided by the user

In order to provide you with our service and for you to enjoy the features of our application, we need to collect, with your consent, some personal data:

  • Name;
  • E-mail;
  • Telephone number;
  • Nationality.

Information we collect from your use of our services
1.2.1. Device Information

In the case of Nonius Mobile Apps we collect the following information about your device:

  • Hardware model;
  • Operating system version.
1.2.2. Navigation information

We may collect information about your use of the application, including the menus and screens visited, always anonymously. We use information about how you navigate the application to be able to measure the interest generated by each of the contents presented.

1.2.3. Location Information

We may collect and process information about your current location, always anonymously.

We use the information about your location to provide you with the most appropriate tourist information, such as by ordering content by proximity.


2. How we use the information we collect

We use the information we collect in connection with the provision of our services but also to provide, maintain, protect and improve these services and to develop new services, as well as to guarantee the exercise of users’ rights.

We may use the name given in the Nonius Mobile user profile in the provision of our services.

We use the language or nationality preferences of a user in order to present our services in the language of his choice. When we run ads, we don’t associate identifiers from cookies or similar technologies with special categories of data, such as those based on race, religion, sexual orientation or health.

Nonius Mobile processes personal information on Microsoft company servers located in Europe. We may process users' personal information on a server located outside the country of residence.

We communicate anonymous data to the Google Analytics service in order to get reports on how our app is used.

We use pseudonymized data through a Google algorithm to monitor application usage.

Finally, we retain the nationality data for statistical purposes.

We will request the express consent of the user before using information for other purposes than those expressly contemplated in this Privacy Policy.


3. Information we share

We don’t share personal information with companies, entities and individuals outside Nonius Mobile, except in the following circumstances:

With the Hotels, Apartments or other Entities for which we develop the App

The Apps developed by Nonius Mobile are associated with an entity that provides services to the App users. This entity can be a Hotel, Apartment or another type of entity that has built and published an App with the Nonius Mobile platform. By accepting Nonius Mobile terms of use and privacy policy, users are consenting to these entities having access to the user data only in the context of the services provided by these entities through the respective App. The user's personal data isn’t sold to third parties or used for marketing purposes without their consent. Users personal data is deleted or anonymised after the guest’s check-out or after the data expiration period defined by Nonius Mobile (see Data retention period). We may share anonymised information, that is, information that doesn’t contain personally identifiable information, publicly and with our partners, including information to show trends in relation to the general use of our services.

3.2. With the platforms we use to build the Nonius Mobile solution

The Nonius Mobile solution is built using third-party platforms for software development, software hosting, component access, frameworks, and service access APIs required to build the Nonius Mobile solution.

The entities that we use for this purpose are identified here and don’t have access to users’ personal data or authorization to access them.

  • Microsoft – Solution development and hosting support;
  • Google – Solution development and hosting support;
  • Apple – Support for iOS Apps hosting;
  • Twilio – Support VoIP calls, not having access to the identification of the users who make the calls;
  • Crashlytics – Solution development support;
  • Cabify – Integration for the purposes of transport requests;
  • Uber – Integration for the purposes of transport requests, using the personal account of the user to which the Nonius Mobile doesn’t have access;
  • City Mapper – Integration for the purpose of requesting information of public transport, using the personal account of the user to which the Nonius Mobile doesn’t have access.

3.3. For legal reasons

We will share information with other entities external to Nonius Mobile as long as it is necessary to:

  • Fulfilment of a legal obligation to which Nonius Mobile is subject;
  • Defense of vital interests of the data owner or another single person;
  • Exercise of functions of public interest;
  • Effect of legitimate interests pursued by Nonius Mobile, since the interests or fundamental rights and freedoms of the holder that require the protection of personal data should not prevail.


4. Information security

We carefully protect Nonius Mobile and our users from unauthorised access, alteration, disclosure or destruction of information in our possession. Specifically:

  • Encrypted access to our services using SSL;
  • Browsing in Nonius Mobile solutions uses a secure channel;
  • We review our practices of collecting, processing and storing information, including physical security measures, to protect against unauthorised system access;
  • We restrict access to Nonius Mobile databases and systems to Nonius Mobile’s employees and subcontractors who need them for the performance of their duties and are subject to strict contractual confidentiality obligations whose non-compliance may lead to disciplinary action or termination of contract.

5. Push Notifications

The Nonius Mobile platform can send general push notifications to all users who downloaded the app and have the notifications setting enabled. These notifications do not use any personal information of the user. The user is free to disable the push notifications setting on it's device at any moment


6. Data retention period

Your personal data will be kept for the period of time necessary to provide our services through the Nonius Mobile application until you delete your user account, or until you exercise your right of opposition, withdraw your consent for the treatment or ask for the elimination of data.

However, your personal data will never be retained for more than a year, after which it will be erased or, when relevant for statistical purposes, anonymised.


7. Rights of users of the Nonius Mobile service

Users of the Nonius Mobile service – data owners – have the right to access, rectify and delete their data, as well as the right to limit treatment, the right to object to data processing, the right to data portability and still have the right to withdraw consent at any time (without affecting the lawfulness of the treatment made on the basis of the consent previously given).

Users may submit a complaint to the Data Protection Authority (CNPD) for any violation of data protection legislation.

Nonius Mobile (WeDeliverAweomeApps, S.A) is responsible for the data and, in accordance with the General Data Protection Regulation (EU) 2016/679, has a data protection officer which is responsible for all the data.

In case of any doubt or questions regarding the use, access, rectification and delete of their data, the users shall contact the data protection officer through the following e-mail: dpo@noniussoftware .com.


8. When this Privacy Policy applies

Our Privacy Policy applies to all services provided by Nonius Mobile.

Our Privacy Policy doesn’t apply to services provided by other companies or individuals, including products or websites that may be displayed in search results, websites that may include Nonius Mobile services or other websites with links from our services. Our Privacy Policy doesn’t cover information practices of other companies and organisations that advertise our services and may use cookies, pixel tags, and other technologies to publish and make relevant announcements available.


9. Compliance and cooperation with regulatory authorities

We regularly evaluate our compliance with our Privacy Policy. When we receive claims or complaints in writing, we will contact the complainant to follow up on the case. We cooperate with relevant regulatory authorities, including local data protection authorities, to resolve any claims or complaints regarding the transfer of personal data that we can’t resolve directly with our users.


10. Changes to the Terms and Privacy Policy

Our Privacy Policy may be changed from time to time. We will not reduce the rights you have acquired under this Privacy Policy without your express consent. Any changes to the privacy policy will be posted on this page and, if changes are significant, we will provide a more prominent notice (including, for certain services, email notification of changes to the privacy policy).


11. International transfers of personal data

Using the Nonius Mobile application may imply the transfer of your data outside of Portugal.

In such a case, Nonius Mobile shall comply strictly with the applicable legal provisions, in particular as regards the determination of the adequacy of the level of protection of the personal data of the recipient country of the transfer, as well as the requirements applicable to the transfer.